Welcome to Sonoma Goods For Life. By accessing our website and making purchases, you agree to these Terms and Conditions. We’ve designed these terms to be as clear and straightforward as the sanctuary-like home environment our products help create.
1. Website Usage and Intellectual Property
1.1 Acceptance of Terms
By accessing and using buyhomedecorsale.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
1.2 Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, images, and product descriptions, is the property of Sonoma Goods For Life and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
1.3 User Responsibilities
- Provide accurate and complete information when creating accounts or making purchases
- Maintain the confidentiality of your account credentials
- Use the website only for lawful purposes
- Not attempt to interfere with website security or functionality
2. Products and Services
2.1 Product Descriptions
We strive to accurately display our home decor products including Art, Baskets, Bowls & Vases, Bath Accessories, Bedding, and other sanctuary-enhancing items. However, colors may vary slightly due to monitor settings.
2.2 Product Availability
All items are subject to availability. We reserve the right to discontinue any product without notice. HOT SALE items are limited in quantity and subject to special conditions.
2.3 Service Area
We currently ship worldwide, excluding some Asian regions and remote areas. Please contact us to confirm delivery availability to your location.
3. Ordering and Payment
3.1 Order Process
Your order constitutes an offer to purchase our products. We reserve the right to refuse or cancel orders for any reason, including suspected fraudulent activity or pricing errors.
3.2 Payment Methods
We accept the following payment methods for your convenience and security:
- Visa
- MasterCard
- JCB
- PayPal
3.3 Pricing and Taxes
All prices are listed in US dollars. You are responsible for any customs duties, taxes, or fees imposed by your country’s import regulations.
Order Processing Timeline
All orders are processed within 1-2 business days after receiving your order confirmation. You will receive shipping confirmation with tracking information once your order ships.
4. Shipping and Delivery
4.1 Shipping Methods
- Standard Shipping: $12.95 via DHL or FedEx – 10-15 business days after shipment
- Free Shipping: Available for orders over $50 via EMS – 15-25 business days after shipment
4.2 Delivery Responsibilities
Once the shipping carrier takes possession of your order, risk of loss passes to you. You are responsible for providing accurate shipping information. We are not liable for delays caused by customs processing or carrier issues.
4.3 International Shipping
International customers are responsible for all import duties, taxes, and customs clearance requirements. Please check your country’s import regulations before ordering.
5. Returns and Exchanges
5.1 Return Policy Summary
We want you to be completely satisfied with your Sonoma Goods For Life products. We accept returns and exchanges within 15 days of delivery for most items in new condition.
5.2 Eligibility Conditions
To be eligible for return or exchange, items must be:
- In original, unused condition
- In original packaging with all tags attached
- Accompanied by original receipt or proof of purchase
5.3 Non-Returnable Items
For hygiene and safety reasons, the following cannot be returned:
- Candles
- Bath Towels & Bath Accessories
- Bath Rugs & Mats
- Final sale or clearance items
- Personalized or custom-made products
5.4 Return Process
To initiate a return or exchange:
- Email [email protected] with your order information
- Receive return authorization and instructions
- Package items securely with original packaging and documentation
- Ship to: Sonoma Goods For Life Returns, 2538 Nash Street, Detroit, MI 48226 USA
5.5 Refund Information
- Credit Card Payments: Refund processed within 7-10 business days after return processing
- PayPal Payments: Refund processed within 3-5 business days after return processing
- Original shipping fees are refunded only when all items in an order are returned
- Return shipping costs are the customer’s responsibility unless item is defective
6. Limitation of Liability
6.1 General Limitation
Sonoma Goods For Life shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products.
6.2 Maximum Liability
Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.
6.3 Product Use
You assume all responsibility for proper use and care of our products. Follow all product care instructions and safety guidelines provided.
7. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, available on our website, explains how we collect, use, and safeguard your data.
8. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the State of Michigan, United States. Any disputes shall be resolved in the courts of Detroit, Michigan.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Continued use of our website after changes constitutes acceptance of the modified terms.
10. Contact Information
Sonoma Goods For Life
2538 Nash Street, Detroit, MI 48226 USA
Email: [email protected]
Business Hours: Monday-Friday, 9:00 AM – 5:00 PM EST
Response Time: 1-2 business days
Last Updated: December 2023
Thank you for choosing Sonoma Goods For Life to help create your beautiful home sanctuary. We’re committed to ensuring your complete satisfaction with every purchase.
