Welcome to Sonoma Goods For Life! We’re dedicated to helping you create a beautiful, sanctuary-like home with our carefully curated collections. Below, you’ll find answers to common questions about our products, delivery, returns, and more. If you need further assistance, feel free to contact our customer service team—we’re here to make your experience as joyful as transforming your space.

Products

What types of products do you offer?
At Sonoma Goods For Life, we specialize in home decor and essentials that blend global inspiration with artisanal craftsmanship. Our collections include items like decorative pillows, comforters, bath accessories, baskets, bowls, vases, candleholders, figurines, and more—all designed to add warmth and style to your home.
Are your products high-quality?
Absolutely! Each product undergoes a final quality check before shipping to ensure it meets our standards for durability and beauty. We focus on pieces that help tell your home’s unique story, from cozy bedding to elegant accents.
Do you have sales or promotions?
Yes, we often feature HOT SALE items on our website. Keep an eye on our menu for updates, and sign up for our newsletter to stay informed about exclusive deals and new arrivals.

Delivery & Shipping

What are your shipping options?
We offer two main shipping methods to ensure your items arrive safely:
  • Standard Shipping: $12.95 via DHL or FedEx, with delivery in 10-15 business days after shipment. Includes reliable tracking.
  • Free Shipping: Available for orders of $50 or more, via EMS, with delivery in 15-25 business days after shipment.
Note that order processing takes 1-2 business days before shipment.
Do you ship internationally?
Yes, we ship to most international destinations, except for some Asian countries and remote areas. During checkout, our system will automatically confirm if we can deliver to your location. Delivery times may vary during holidays or unforeseen events.
How can I track my order?
Once your order ships, we’ll send you tracking information via email so you can follow your home decor treasures every step of the way.

Returns & Exchanges

What is your return policy?
We want you to be completely delighted with your Sonoma pieces. If any item doesn’t meet your expectations, you can return it within 15 days of receipt. Please contact us at [email protected] to initiate the process.
Are there any items that cannot be returned?
All products are eligible for return within the 15-day window, provided they are in original condition. For details on exceptions (e.g., personalized items), please refer to our return policy or contact us.

Payment

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience. All transactions are secure, ensuring a smooth and safe checkout experience.
Is my payment information secure?
Yes, we use industry-standard encryption to protect your payment details. Your security is our priority, so you can shop with confidence.

Account & Support

How do I contact customer service?
For any questions about delivery, returns, or special arrangements, email us at [email protected]. Our team is here to help make your home transformation stress-free and joyful.
Where is Sonoma Goods For Life based?
Our company is located at 2538 Nash Street, Detroit, US 48226. We’re proud to bring global inspiration to homes worldwide.

Thank you for choosing Sonoma Goods For Life to help tell your home’s beautiful story. We’re honored to be part of your journey!